Privacy Policy
Effective Date: 6 October 2026
At Four Season, we respect your privacy and are committed to protecting the personal information you provide when using our website, https://www.fourseason.ae/.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, request a quotation, book a site visit, or otherwise interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. About Four Season
Four Season provides aluminium and glass solutions for residential, commercial, and hospitality projects across Dubai and the UAE. Our services include glass rooms, aluminium pergolas, folding and sliding doors, aluminium windows, skylights, curtain walls, glass partitions, architectural glazing, and related solutions.
Contact Information:
Four Season
Dubai, United Arab Emirates
Phone: +971 4 235 7777
Email: info@fourseason.ae
Website: https://www.fourseason.ae/
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you interact with our website or contact our team.
This may include:
Full name
Email address
Telephone or mobile number
Property or project details
Information about your requirements
Information submitted through quotation or contact forms
Messages and enquiries you send to us
Any other information you choose to provide
We may also automatically collect certain technical information when you visit our website, such as:
IP address
Browser type and version
Device type
Operating system
Pages visited
Time and date of visits
Referring website
General website usage information
This information may be collected through cookies, analytics tools, server logs, or similar technologies.
3. How We Use Your Information
We may use the information we collect for legitimate business purposes, including to:
Respond to your enquiries and requests
Provide quotations and project information
Arrange site visits and consultations
Contact you regarding your project
Provide and manage our services
Understand your requirements
Improve our website, services, and customer experience
Maintain website security and prevent fraud or misuse
Analyse website traffic and performance
Communicate important information relating to our services
Send marketing communications where permitted and where appropriate consent has been provided
We will only use your personal information for purposes that are reasonably related to our business activities and your interaction with us.
4. Information Submitted Through Contact Forms
When you submit information through a contact, quotation, or enquiry form on our website, we may use the information you provide to contact you regarding your request.
For example, our website may request your:
Name
Email address
Phone number
Project or service requirements
By submitting a form, you consent to Four Season using the information provided to respond to your enquiry and provide the requested information or services.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, and improve our services.
Cookies may be used for purposes such as:
Remembering preferences
Improving website functionality
Measuring website traffic
Understanding visitor behaviour
Improving website performance
Supporting marketing and advertising activities where applicable
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.
6. Analytics and Third-Party Services
We may use third-party services, such as website analytics, advertising, social media, hosting, security, or other technology providers.
These services may collect certain information about your interaction with our website in accordance with their own privacy policies.
Third-party services may include analytics or advertising platforms used to understand website traffic, measure advertising performance, or improve our online presence.
We do not sell your personal information to third parties.
7. How We Share Your Information
We may share personal information only when reasonably necessary for legitimate business purposes.
This may include sharing information with:
Employees or authorised representatives who need the information to respond to your enquiry
Service providers assisting us with website hosting, analytics, communication, IT, or other business operations
Contractors, consultants, or project partners where necessary to provide requested services
Government authorities or regulatory bodies where required by applicable law
Legal or professional advisers where reasonably necessary
We take reasonable steps to ensure that information shared with third parties is handled appropriately and securely.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.
You should therefore understand that providing information online carries some inherent security risks.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business records, resolve disputes, comply with legal obligations, or protect our legitimate business interests.
When personal information is no longer required, we may securely delete or anonymise it where reasonably practicable.
10. Your Privacy Rights
Depending on applicable UAE laws and regulations, you may have rights concerning your personal information, including the right to:
Request information about the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Object to certain uses of your personal information
Request clarification about how your information is being used
Some rights may be subject to legal or regulatory limitations.
To make a privacy-related request, please contact us using the details provided below.
11. Marketing Communications
Where permitted by applicable law, we may contact you regarding our services, offers, projects, or other business updates.
You may request that we stop sending marketing communications at any time by contacting us at info@fourseason.ae.
Please note that even if you opt out of marketing communications, we may still contact you when necessary to respond to an enquiry, provide a service, complete a project, or communicate important transactional information.
12. Children's Privacy
Our website and services are intended primarily for adults and businesses.
We do not knowingly collect personal information from children for marketing or other purposes. If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, remove the information.
13. External Links
Our website may contain links to third-party websites, social media platforms, or other external services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any external website you visit.
14. International Data Transfers
Depending on the services and technology providers we use, your information may be processed or stored on systems located outside the United Arab Emirates.
Where this occurs, we take reasonable steps to ensure that appropriate safeguards are applied and that information is handled in accordance with applicable data protection requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised effective date.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Four Season
Email: info@fourseason.ae
Phone: +971 4 235 7777
Website: https://www.fourseason.ae/
Main Office:
Al Naboodah Building, 108, Near Sheikh Zayed Road,
Al Quoz 4, Dubai, UAE
Factory:
W–16, St 12, Industrial Area-2,
Al Quoz 2, Dubai, UAE
We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.